I don’t think I can ever stop expressing my gratitude when clients express their gratitude. Most of the times, I’m left speechless in knowing that I have played a part in making a difference (or contributed in a positive way) during one of the most important times in a couple’s life. Some define a successful life with monetary value, other through social status, careers, etc… I define mine through living a life of gratitude (no matter the circumstances) and making a small difference in everything I do.
1) Love Through Cards: Some clients choose to express their feelings through cards such as below:
Nick & I want to thank you from the bottom of our hearts for being our wedding photographer. The Photos came out absolutely amazing! You were able to capture every breathtaking shot without ever intruding on our special moments. You worked so diligently throughout the long shoot with the best attitude and a smile for everyone. It was like having a friend photographing us on our special day. We also want to thank you for tirelessly scouting the perfect location for our first look and formal wedding portraits. My mom loved the photos and you know Mama Wong is hard to please! We can’t wait to be your repeat clients. You have earned a fan and a friend for life. *We hope that you like the gift. We got it in Murano, Venice during our honeymoon. - Love Sara & Nick
3) Love Through Blogging: Another particular client expressed her joy of finding her photographer through a personal blog. With her ridiculously hip name, personal style and cool factor for running a music company with her close-knit family, I developed a major crush on her over a phone conversation. Genuinely joyful people make me happy. So I’m just counting down the day till I get to shoot her Hamptons Style wedding next year!
4) Love Through Sharing Life: When people ask why I do what I do…(with SO many reasons to give), the one thing that impacts me the most is knowing I can tell someone else’s story through imageries. When clients are vulnerable, genuine in heart and share their personal stories, no matter how big or small, it’s their openness to let me in their personal life that allows me to truly connect with them. Not too long ago, I received an inquiry from a bride who had only 2 months to plan a wedding with the hopes that her fiance’s mother (who was diagnosed with terminal cancer) could be there. My heart-felt so saddened by the thought of anyone losing their mother (as I am so close to my mom). I made an exception in my schedule so that I could be there to tell their story. I was determined to help wherever I could in making the process as smooth for them leading up to the big day. Such perspective you gain when faced with life’s two extremes. All the importance of wedding details and prettiness seem to fall by the wayside when the idea of celebrating life seems so much bigger! So needless to say, I was absolutely encouraged by her email below and excited to be shooting her wedding soon:
Hi Twah! I just wanted to drop a quick note after our phone call last night. First, I am so happy Jeff and I could “meet” you before the wedding. ……… With everything going on with Jeff’s mother, our heads have been spinning trying to wrap our minds around two drastically different life changes at one time. However, I can honestly say that I have never been so comfortable with whatever may happen on [our wedding day]. But, a GIANT part of that is you. Knowing you will be there to capture all of the moments and details totally puts my mind at ease and I really cannot thank you enough. So, with that said, I hope you enjoy your night and the rest of your week! We will talk soon– Mary & Jeff
5) Love Through Loyalty: I love committing to my clients and making sure their experience with me is an exceptional one from the moment they inquire, all the way through to life after the wedding. My first wedding client I ever photographed is still one of my biggest source of referrals to this day. I will always have a deep gratitude for her believing in me when I had no true portfolio to prove my ability at the time. That same client recently referred another couple who based their wedding date around my availability. That is just humbling in every sense. Another client who was dating my husband’s childhood friend knew they were going to book me even before they talked about getting engaged. Earlier this year, I finished designing their beautiful 200 page 10×13 Coffee Table Album that truly told the entire story of the day in a book. After the entire process, it was so rewarding to get a wonderful long email expressing her complete and utter satisfaction over the entire process.
I would say, I feel quite successful in life right now.